All Black Training Kit

Hey Robert,

Thank you for your honest review and feedback regarding the concerning quality issue you experienced with the loose stitching. We sincerely apologize that multiple items displayed premature wear and tear after just a couple weeks of use, with stitches coming undone in various areas. This is unacceptable, even for activewear expected to withstand the rigors of intense training. Delivering premium apparel that can maintain its structural integrity while enduring an active lifestyle is something we take immense pride in, so we're extremely disappointed these pieces let you down in such a frustrating way.

This clearly does not reflect the exceptional durability and quality control we aim to provide, and we've dropped the ball here. Please know that we're taking your feedback very seriously as we continue to refine our materials, construction methods, quality assurance processes, and overall standards to prevent subpar items with loose stitching from reaching our valued customers like yourself.

While we cannot undo this disappointing experience, we'd be more than happy to help make this right. Please feel free to reach out to our support team at support@gymreapers.com. We'll ensure you get fully taken care of and can find activewear solutions that provide the long-lasting durability you've come to expect from our brand, even through your most grueling workouts.

Thank you for your honest review and feedback, Jesse. We sincerely apologize for the unacceptable delay in receiving your order. We take immense pride in offering a seamless, timely shopping experience, so we're extremely disappointed to hear your recent purchase has been marred by lengthy wait times that fall drastically short of our standards.

This clearly does not reflect the efficient order processing and prompt shipping turnarounds we strive for, and we've dropped the ball here. Please know that we're taking your situation very seriously as we investigate what caused this lapse in service and implement improvements to our fulfillment workflows to prevent any further delays of this magnitude. Providing our valued customers with the premium activewear they've purchased in a reasonable timeframe is crucial to your satisfaction.

While we cannot undo the frustration and inconvenience caused by this drawn-out delivery timeline, we'd be more than happy to help make this right. We passed this information along to our Director of Customer Service and we'll ensure you're fully taken care of ASAP, our customer service team will be reaching out shortly if they have not already. Your satisfaction is our top priority, and we'll do whatever it takes to recapture the prompt, reliable shopping experience you paid for and deserve.